Overview
A ₹10 lakh sum insured may sound like reasonable cover today. But room-rent caps, per-illness expense limits, and fixed caps on several treatments mean the amount you actually recover at claim time can fall well short of that number. That’s a concern with the National Mediclaim policy.
This review covers what the policy offers, its premiums, waiting periods, how it stacks up on the insurer's claims and solvency metrics, and how to renew or file a claim.
What Is the National Mediclaim Policy?
National Mediclaim is National Insurance's entry-level individual hospitalization policy. Family members can be listed on one policy, but it is not a floater. Each insured person gets their own separate sum insured. Here are the plan's basic details.
Key Insight

Key Features & Benefits of National Mediclaim Policy
Hospitalization Cover and Sub-Limits
Room rent is capped at 1% of SI per day (max ₹10,000), ICU at 2% of SI per day (max ₹20,000). Room-related charges are further capped at 25% of SI per illness, doctor's fees at 25%, and other hospitalization expenses at 50%. Modern treatments like robotic surgery are capped at 25% of SI each.
Pre- and Post-Hospitalization Expenses
The plan covers medical expenses for 45 days before admission and 60 days after discharge, provided they relate to the condition being treated.
Daycare Procedures
Over 140 listed treatments, such as dialysis, chemotherapy, and cataract surgery, are covered even when hospitalization runs under 24 hours.
Bonus
Your SI grows by 5% for every claim-free year. The maximum bonus is capped at a maximum of 50% of SI. A claim year reduces the accumulated bonus by 5% of the expiring SI at renewal.
Restoration of Sum Insured
A refill of SI is available only for basic SI of ₹6 lakh and above. It reinstates 100% of the basic SI once per policy year and applies only to a subsequent hospitalization for a different illness. The available SI must first be fully exhausted.
Consumables
Non-medical items are covered only for SI ₹5 lakh and above through a paid add-on. This covers consumables up to 10% of the base SI, with no separate limit.
Health Checkups
One checkup can be reimbursed after every 4 continuous claim-free years. The coverage is capped at 1% of the basic SI, subject to a maximum of ₹5,000.
Waiting Periods, Sub-Limits and Exclusions
Other Limits to Note: Ambulance cover is just 1% of SI, capped at ₹2,000 per year. The base policy includes no domiciliary hospitalization or Outpatient Department (OPD) cover.
For the complete set of exclusions, check the official policy prospectus.
National Mediclaim Policy Sample Premium Illustration
See a snapshot of premiums for different age bands and sum insured options.

Please Note: Since this is an individual-SI product, a couple buying ₹10 lakh each pays the sum of both individual premiums, not one shared-pool rate. These are indicative values and can vary based on age, location, and medical underwriting. For exact quotes, you can check the National Insurance Mediclaim policy premium chart.
- Loadings and Discounts: Third-Party Administrator (TPA) servicing (needed for cashless) adds 5.4%.
- A 20% co-pay earns a 25% discount. A 10% co-pay earns a 12.5% discount.
- Direct online purchase adds another flat 10% off.
- Paying annually is cheaper than half-yearly (102% of the annual rate) or quarterly (103% of the annual rate).
Important
National Insurance: Performance Metrics
Note: This information is sourced from the IRDAI annual reports and National Insurance public disclosures. To explore more such data, look at Ditto Data Lab. For a complete picture of the insurer, check our National Health Insurance review.
Important
Pros & Cons of the National Mediclaim Policy
What Works Well
- Separate SI per family member, tracked individually
- 140+ day care procedures and full AYUSH cover
- No mandatory co-payment and a 10% direct-purchase discount available
What Falls Short
- Maximum basic SI is only ₹10 lakh
- Heavy room-rent, doctor-fee, and treatment sub-limits
- No domiciliary or OPD cover
- Cashless needs the TPA option, adding 5.4% to premium
- Insurer's solvency ratio has stayed negative for years
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How to Renew the National Mediclaim Policy Online?
National Insurance mediclaim renewal online payment is available through National Insurance's Quick Renewal facility and the NIMA app. Follow these steps.
- Visit National Insurance's official website or the NIMA app (Google Play Store and App Store), and go to Quick Renewal.
- Enter your policy number and captcha to pull up existing details.
- Review your SI, TPA option, and co-payment, since insurers can't re-underwrite you at renewal unless you're increasing the SI.
- Complete the online payment via net banking, card, or UPI.
- For a National Insurance Mediclaim policy download, retrieve the renewed policy PDF from your registered email or customer portal after payment.
A 30-day grace period applies, meaning renewing within it preserves your cumulative bonus and waiting-period continuity, though cover isn't active during the unpaid gap.
How to Claim Under the National Mediclaim Policy?
Cashless Claim Process
This benefit is available only with TPA servicing. Intimate at least 72 hours before planned admission, or within 24 hours for emergencies. The hospital sends a pre-authorization request. You can expect a response within 1 hour and final discharge authorization within 3 hours. A declined pre-authorization doesn't mean the claim itself is inadmissible. You can still pay and file for reimbursement.
Reimbursement Claim Process
Notify the insurer within 72 hours (planned) or per emergency timelines. Submit hospitalization and ambulance bills within 30 days of discharge, and post-hospitalization bills within 30 days of completing that treatment. Non-cashless claims must be settled within 15 days under IRDAI norms.
Documents Required for a Claim
- Duly filled claim form
- Original hospital bills, receipts, and discharge summary
- Doctor's prescriptions and diagnostic reports
- Surgeon's certificate (for surgical claims)
- KYC documents and policy copy
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Conclusion
National Mediclaim delivers a dependable claim settlement ratio and the flexibility of per-member sum insured tracking, which matters. But a ₹10 lakh sum insured doesn't stretch as far as it looks, given the room-rent caps, per-illness sub-limits, and fixed rupee ceilings on several treatments. Add in the insurer's persistently negative solvency ratio and below-average hospital network, and the fine print matters more than usual. The company also uses Third-Party Administrators (TPAs), which can delay claims and add an extra layer between the insurer and the customer.
If those trade-offs feel like too much of a compromise, it's worth comparing National Mediclaim against options like HDFC ERGO Optima Secure Plus or Care Supreme.
Whatever you decide, go through the full National Mediclaim prospectus first, especially the sub-limit and waiting-period clauses, so nothing catches you off guard at claim time. Still exploring your options? Take a look at our guide to the best health insurance plans in India.
Frequently Asked Questions
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