Overview of eTouch II
The Bajaj Life eTouch II is a feature-rich term insurance plan offering flexible protection through three variants: Life Shield, Life Shield Plus, and Life Shield ROP (Return of Premium). It provides coverage for death, terminal illness, and Accidental Total Permanent Disability (ATPD), with an inbuilt Waiver of Premium benefit on ATPD. A unique highlight is its Health Management Services, worth ₹31,000 annually for men and ₹36,500 annually for women, which adds preventive healthcare value alongside insurance protection.
Experts' Review of eTouch II
Written by Monish Vora
Chief Editor
The eTouch II plan from Bajaj Life Insurance is a well-thought-out term policy that caters to both conservative and progressive insurance buyers. You get three variants: Life Shield, Life Shield Plus (offering an additional payout on accidental death), and Life Shield ROP (Return of Premium). Even the base Life Shield variant covers death due to accident, so the Plus variant is best for those seeking extra accident protection rather than basic coverage.
Customisation is a strength: you can choose death benefits as a lump sum, staggered monthly income (for up to 40 years), or a blend, making it suitable for families reliant on steady income. Inbuilt features include Waiver of Premium on ATPD, Zero Cost Option (exit after age 60 under specific conditions), Life Stage Cover Increase, and coverage extensions for home or education loans.
While the ROP and Plus variants have substantially higher premiums, the additional benefits may justify the cost for some buyers. However, Ditto generally recommends the Life Shield variant for most customers due to its balance of affordability and coverage.
This plan is particularly competitive for younger buyers, women, and non-smokers, thanks to Bajaj Life’s favourable pricing for these segments.
Pros
While not groundbreaking, the features provided meet the basic requirements.
Premiums are relatively well priced.
Bajaj Life has a solid track record with a good CSR, minimal complaints, and high solvency ratio.
Offers three variants and a Family Protect Rider that safeguards parents in case of mishaps
Offers an exit option with full premium refund and life stage benefit.
Cons
Waiver of premium benefit does not cover any critical illnesses.
Bajaj Life
Key Insights
Founded
2001
Bajaj Life was established 25 years ago and has built strong credibility over time, backed by its long-standing presence in the market.
Claims Experience
99.21% CSR, calculated as a 3-year average
Bajaj Life settles 99.21% of all claims it receives demonstrating strong credibility.
Complaints
3.95 complaints per 10,000 claims registered
Bajaj Life maintains a low volume of complaints, reflecting strong customer satisfaction and effective service.
Amount Settled
93.42% of total claim amount settled
Bajaj Life shows a reasonable claim payout record, with around 93.42% of the total claim amount settled, indicating moderate settlement efficiency.
The aforementioned ratios have been averaged over three years (FY23-FY25)
Features of eTouch II
Family Protect Rider
Standout
This pays Parents of the Life assured an additional amount in case of demise or Accidental Total Permanent Disability of the policyholder.
Zero Cost Option
Some insurers will return all your premiums if you forego your policy before maturity, during a period specified by the insurer. Meaning you get all your premiums back, while also being protected under the term plan during this time. And eTouch II extends this option.
Waiver of Premium
Some policies waive all future premium payments if you are ever disabled (due to accident) or diagnosed with a critical illness. eTouch II doesn't extend the waiver-of-premium option if you are diagnosed with a critical illness, but you have the option to waive off all premiums if you are permanently disabled (due to accident).
Critical Illness
If you're ever diagnosed with a critical illness, you would want your insurance policy to pay a fixed sum that can help you deal with any monetary obligations and financially support your needs during treatment. eTouch II extends critical illness benefit without too many restrictions and pays up to 1.5 Crores so long as you are diagnosed with one of the 60 illnesses listed in the policy brochure.
Special Exit Value
Some insurance companies will return all your premiums if you surrender your policy before maturity, but this can only be possible if you have a policy tenure above a certain number of years and maintain consistent renewals for a minimum period specified by the insurer. This means you get all your premiums back, while being protected under the term plan during this time. eTouch II extends this option.
Add-ons of eTouch II
Accidental Death benefit
In case of death due to an accident, a lump sum payout is given on top of the base cover.
Critical Illness Benefit
Includes the critical illness cover. In case of diagnosis of any of the listed CI, lumpsum payout is made
Premium Holiday
You have the option to skip paying premiums for the years chosen during the policy term.
Family Protect Rider
This pays Parents of the Life assured an additional amount in case of demise or Accidental Total Permanent Disability of the policyholder.
Accidental Partial/Total Permanent Disability Rider
A lump sum amount is paid to the life assured in case of accidental permanent total(100% of rider SA) or partial disability(50% of rider SA) depending upon the rider terms and conditions.
Exclusions in eTouch II
Conditions or treatments that the policy clearly says it will not cover.
Death by suicide within the first policy year is not covered.
Deaths arising from participation in criminal or unlawful activities are excluded.
If the nominee is found responsible for the insured’s death, the claim will not be payable.
If a death claim is proven to be fraudulent, the insurer will not pay out the benefit.
Disclaimer: For illustration purposes only - exact terms are in the policy wording.
Variants of eTouch II
Life Shield
Under this option, the life assured is provided with a death benefit coverage throughout the policy term, which may be paid out earlier upon the diagnosis of a terminal illness. If the Life Assured is diagnosed with Accidental Total Permanent Disability (ATPD) or Terminal Illness, any future premiums under the policy will be paid off.
Life Shield Plus
Under this option, the life assured is provided with a death benefit coverage throughout the policy term, which may be paid out earlier upon the diagnosis of a terminal illness. cover period) In addition to the Death Benefit, an additional benefit equal to the ADB sum assured (as chosen at inception) shall be paid to the nominee/legal heir. If the Life Assured is diagnosed with Accidental Total Permanent Disability (ATPD) or Terminal Illness, any future premiums under the policy will be paid off.
Life Shield ROP
Under this option, the life assured is provided with a death benefit coverage throughout the policy term, which may be paid out earlier upon the diagnosis of a terminal illness. If the Life Assured is diagnosed with Accidental Total Permanent Disability (ATPD) or Terminal Illness, any future premiums under the policy will be paid off. Benefit payable if the Life Assured survives till date of maturity and if no claims have been paid before date of maturity - You will receive an amount equal to total premiums* paid, as a one-time lump sum on the date of maturity, and the policy will terminate
What's missing in eTouch II
No option to increase your cover with inflation
No option to decrease your cover over time
Reviews for eTouch II
I
Ishita N. Shah
Opted for eTouch terminal illness cover adds real peace of mind and premium break exit feature is genuinely helpful Good value Honestly ok helps
S
Shruti Mishra
Picked this plan payout choice lump sum or income feels practical and rider options are solid for CI and disability Overall happy For me till
I
Ila E. Chandra
Signed up for eTouch income payout option se ghar ka cashflow set and riders ka combo acha hai CI disability bhi Worth it Works well ok felt
I
Ila F. Mishra
Chose this plan income payout option se ghar ka cashflow set but premium thoda higher laga but ok overall Would recommend with care Works we
V
Vikas K. Mahajan
Chose this plan premium break exit feature is genuinely helpful and terminal illness cover adds real peace of mind Feels reliable No stress overa
Frequently Asked Questions
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