Quick Overview

The PNB MetLife DigiProtect Term Plan is a pure protection life insurance policy designed for today’s salaried individuals. It is a non-linked, non-participating term insurance plan that focuses on financial protection rather than savings or investment. 

The plan is offered through a fully digital platform, giving you quick access to protection without long paperwork.

PNB MetLife offers a limited range of comprehensive plans and focuses on simple life cover with flexible payout options and features. This guide walks you through its newly launched DigiProtect plan, premiums, eligibility rules, and whether PNB MetLife suits your long-term protection needs.

About PNB MetLife Insurance India

PNB MetLife is a joint venture between Punjab National Bank, MetLife International Holdings, M. Pallonji and Company Private Limited and Jammu & Kashmir Bank Limited. Operating since 2001, it serves customers across 155 locations and reaches nearly 19,000 locations through strong bank partnerships.

Performance Metrics of PNB MetLife Insurance

Metrics/ValuesFY 22-23FY 23-24FY 24-25Avg FY 22-25
Claim Settlement Ratio (CSR)99.09%99.20%99.57%99.29%
Amount Settlement Ratio (ASR)95.77%97.44%NA95.5% (Avg 21-24)
Annual Business Volumes (in Crores)₹3,219.42₹3,410₹4,695₹3,774.81
Amount Paid in Death Claims (in Crores)₹407₹462.2₹431.4₹433.6
Volume of Complaints per 10,000 claims64.065.04.044.33
Solvency Ratio1.9x1.7x1.7x1.78x

Note: The insurer has a good CSR and ASR, a strong scale of business, and a decent solvency position. While complaint volumes have historically been on the higher side, they have been declining in recent years, which is a positive trend.

Eligibility Criteria for PNB MetLife DigiProtect Term Plan

AspectCriteria
Entry AgeMinimum is 18, and maximum is 60 years
Maturity AgeMinimum is 28, and maximum is 85 years
Sum AssuredMinimum is ₹50 lakh and  no upper limit(subject to underwriting approval)
Payout OptionsLump sum, monthly income and lump sum plus monthly income
Premium Payment ModeAnnual, half-yearly, quarterly and monthly
Premium Paying TermRegular pay, limited pay (10,15, 20 Years) or pay till 60

In-built Features and Add-ons of PNB MetLife DigiProtect Term Plan

    • Special Exit Value: You can exit the policy before maturity and get a refund of all premiums paid, subject to the plan’s terms. This feature does not apply to a policy term of less than 40 years.
    • Premium Break Option: After paying premiums for at least three years, you may be allowed to defer premium payments for up to 12 months while keeping the full risk cover, available every five years. The Premium Break cannot be availed during the last five years of the Policy term.
    • Terminal Illness Benefit: If the insured is diagnosed with a terminal illness and is expected to live for twelve months or less, the policy pays the entire benefit early to help with expenses.
    • Express Claim Payout: Under this feature, a part of the sum assured (₹3 lakh) will be paid within one working day. This applies to a minimum SA of ₹1cr and does not apply in case of terminal illness.

Did You Know?

This plan offers up to a 21% discount on the first-year premium. Salaried customers get 5% off, income tax filers get 4% off, and online buyers receive an extra 12% discount.

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How do PNB MetLife DigiProtect Term Premiums Vary Across Term Policies?

AgePNB DigiProtectHDFC C2P SupremeICICI Iprotect Smart PlusAxis Max Smart Term Plan PlusBajaj Life Etouch II
25₹20,500₹21,003₹17,014₹18,400₹16,105
30₹24,270₹26,471₹21,237₹22,556₹20,717
35₹31,340₹35,241₹28,238₹28,506₹26,953
40₹41,820₹44,798₹39,594₹38,760₹36,951
45₹56,860₹57,796₹56,057₹55,620 ₹54,384

The listed premiums are for a non-smoker profile, male with a sum assured of ₹ 2 crore (Coverage till age 70, without first year discounts). 

Key Insight: PNB MetLife sits in the mid-to-high premium range. It is more expensive than Bajaj, Axis Max, and ICICI Prudential, but still more affordable than HDFC Life for similar term coverage.

Inclusions and Exclusions of PNB MetLife Insurance

InclusionsExclusions
Natural death (e.g., cardiac arrest) Suicide within the first policy year
Death due to terminal or critical illnessDeath due to participation in undisclosed hazardous or extreme sports
Death due to natural disasters or pandemic-relatedDeath due to intoxication or substance abuse
Accidental death Death while committing a criminal act or homicide

Note: As per IRDAI rules, if the policyholder dies by suicide within the first year of buying or reviving the policy, the insurer will reject the claim and refund around 80% of the total premiums.

Why Choose Ditto for Term Insurance?

At Ditto, we’ve assisted over 8,00,000 customers with choosing the right insurance policy. Why do customers like Vijay below love us:

PNB MetLife DigiProtect Term Plan
    • No-Spam & No Salesmen
    • Rated 4.9/5 on Google Reviews by 15,000+ happy customers
    • Backed by Zerodha
    • Dedicated Claim Support Team
    • 100% Free Consultation

You can book a FREE consultation. Slots are running out, so make sure you book a call now!

Ditto’s Take on PNB MetLife DigiProtect Term Plan

The plan covers the basics well, but misses out on useful term add-ons like critical illness, waiver of premium, and accidental disability riders. Premiums are on the higher side despite attractive first-year discounts, and there are no standout features that clearly set it apart from competitors.

If you are looking for a term plan from insurers with established track records and affordable riders, we recommend comprehensive plans, which align with your long-term goals. Explore more about how our experts evaluate term plans through Ditto’s cut.

Note: Ditto is not a partner of PNB MetLife Insurance. All information in this article is based on details available on PNB MetLife’s official website and other publicly available sources.

Frequently Asked Questions

Can customers avail of loans under this term policy?

No. Term insurance plans generally do not build cash value, so loans are not available.

How can I locate a PNB MetLife branch?

You can find a PNB MetLife branch by using the branch locator on the official PNB MetLife website.

How can I file a claim at PNB MetLife?

You can raise a complaint through customer care, email, the official website, or by visiting a branch.

How can I contact PNB MetLife?

You can contact PNB MetLife through their customer care helpline at 1800-425-6969 or drop an email at indiaservice@pnbmetlife.co.in. You can also visit the nearest branch for in-person support.

Can my insurance claim be rejected?

Yes. Claims may be rejected due to non-disclosure, policy exclusions, or lapse in premium payments.

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