ICICI Lombard Hospital List: 10,200+ Cashless Hospitals

Overview

ICICI Lombard Insurance offers over 10,200 cashless hospitals across India. If you want to access the ICICI Lombard hospital list, you can explore the latest network through the insurer’s official hospital locator on the website or app.

This makes it easy to find nearby hospitals where you can avail of cashless treatment without upfront payment. For example, a ₹1.5 lakh gallbladder surgery at a network hospital can be settled directly by the insurer, while you pay only for non-covered items or deductibles as per your policy terms.

This network ensures faster approvals, reduced financial stress, and a smoother hospitalisation experience when you need it most. This guide helps you understand how to use the network effectively for a smooth and hassle-free claim experience.

If you purchased an ICICI Lombard Insurance health insurance policy, one of the most important things to know is which hospitals offer cashless treatment, where the insurer directly settles the bill, and you do not need to pay upfront.

In this article, we will walk you through the ICICI Lombard cashless hospital list and show you how to find the right network hospitals for a hassle-free claim experience.

Free ICICI Lombard Hospital List PDF Download

ICICI Lombard Network Hospital List Ditto (1)

ICICI Lombard Network Hospital List Ditto (1).pdf

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Always check the latest hospital network on the ICICI Lombard Insurance website or app and confirm with customer support before admission. A quick verification can help you avoid surprises and ensure a smooth, hassle-free claim experience.

How to Find the ICICI Lombard Hospital List Online

Step 1: Visit the ICICI Lombard website and click “Info Centre” on the navbar.

Step 2: Click “Network Hospital” from the drop-down options.

Step 3: Enter the hospital name. You can also search by your city and pincode.

Step 4: Click “Search Hospitals” for the list of network hospitals.

Note: The ICICI Lombard Insurance app helps you quickly find nearby network hospitals in a few taps. Download it from the App Store or Google Play Store to check hospital details anytime for easy, on-the-go access.

Types of ICICI Lombard hospitals

Cashless Network Hospitals: These hospitals under ICICI Lombard Insurance form the core cashless network, but the list keeps changing with agreements. Even within the same network, cashless coverage can differ based on your policy, room category, and type of treatment, which means benefits are not uniform across all hospitals.
PPN Hospitals: The Preferred Provider Network (PPN) is a more structured subset within the ICICI Lombard hospital ecosystem. The ICICI Lombard hospital list under PPN allows cashless treatment at selected hospitals with defined pricing agreements. This category also includes filters based on care level, such as Primary, Secondary, and Tertiary hospitals. You can find a PPN hospital via its official website.
Excluded or Delisted Hospitals: These are facilities where claims are not payable under normal conditions. Expenses at these hospitals are not covered unless there is a life-threatening emergency or accident. This category is critical because treatment here can lead to full claim rejection beyond emergency care limits. You must keep yourself updated with the excluded/delisted hospital list.
Cashless Everywhere Option: ICICI Lombard has introduced a flexible approach called “Cashless Everywhere.” Under this feature, policyholders are not restricted strictly to network hospitals. You can choose almost any hospital, provided it agrees to the cashless arrangement and the policy conditions are met. This reduces dependency on traditional network boundaries and improves hospital choice.

City-Wise ICICI Lombard Health Hospitals

City	Hospital	Address	Contact Number
Mumbai	Lilavati Hospital & Research Centre	A-791, Bandra Reclamation, Bandra (W), 400050	02226568089, 09920514150
Hyderabad	Malla Reddy Narayana Multispeciality Hospital	H No. 1-1-216, Survey No. 14, Surarma X Roads, Jeedimetla, 500055	04023783000, 09676902173
Kolkata	Ruby General Hospital	Kosba Golpark, Em Bypass, 700107	03339871800,09163853050
Bengaluru	Manipal Hospital	No.98, Rusthom Bhag, Airport Road, Hal Airport Road, 560017	08025023221,09902055251
Delhi/NCR	Apollo Spectra Hospitals	A-2, Chirag Enclave, Greater Kailash - 1, 110019	01140465537, 09873186623

Note: The above ICICI Lombard hospital list is not complete. For the latest and full list of network hospitals, check the official ICICI Lombard Insurance website or hospital locator.

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How to File a Claim at ICICI Lombard Hospitals?

Steps for Cashless Claims

Hospital Admission: Visit any ICICI Lombard network hospital and show your health card and photo ID at the TPA desk. This confirms eligibility and starts the cashless process immediately.
Pre-authorization Request: The hospital sends your medical details, reports, and pre-authorization form to the insurer. This helps ICICI Lombard assess coverage and expected treatment costs.
Claim Processing: The insurer reviews documents, checks policy terms, and verifies medical necessity. Approval depends on coverage, exclusions, and completeness of information submitted by the hospital.
Security Deposit Refund: If any advance deposit is collected by the hospital, you must collect it back before discharge settlement. This ensures no double payment occurs.
Final Settlement: After treatment ends, ICICI Lombard settles the approved amount directly with the hospital. You only pay non-covered expenses or policy-defined deductions.
Track Your Claim: Use the IL Take Care App or WhatsApp 7738282666 to check claim status anytime. This helps you stay updated on approvals and payments.

Steps for Reimbursement Claims

Pay and Collect Documents

If you receive treatment at a non-network hospital, you need to pay the hospital bills upfront. Collect all original documents, such as bills, discharge summaries, and medical reports, for claim processing.

Intimate and Submit Claim

Inform the insurer about your claim and submit the claim form. You can also submit documents through the IL Take Care App or WhatsApp at 7738282666. Keep all original papers safely, as they may be required later for verification.

Claim Processing

The insurer reviews your documents and processes the claim based on policy terms and conditions. Approval depends on coverage, eligibility, and completeness of submitted information.

Reimbursement Payment

Once the claim is approved, the eligible amount is reimbursed directly to your registered bank account. This completes the settlement process.

Note: Inform the insurer at least 48 hours before planned hospitalization. In emergencies, notify within 24 hours of admission. The claim is generally settled within 15 days from the date of claim intimation, subject to complete documentation.

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Conclusion

The ICICI Lombard hospital list is available on the insurer’s official website and can also be accessed through the app (available on Apple Store and Google Play) for quick reference.

However, the real value lies in choosing cashless treatment at nearby quality hospitals, rather than just focusing on the size of the network. Before selecting a plan, always check whether good hospitals are available in your area and review policy terms carefully. This helps you avoid surprises and ensures a smoother, stress-free claim experience later.

If you are looking for more health insurers with over 10,000 network hospitals, explore our guide on the best health insurance companies.

Frequently Asked Questions

How do I find the ICICI Lombard hospital list near me?

To find the ICICI Lombard Insurance hospital list near you, visit the official website and open the Network Hospital section under Info Centre. Enter your city or pincode to view nearby cashless hospitals in real time. You can also use the IL Take Care app, which shows nearby hospitals using GPS for quick access. The list updates frequently as hospital tie-ups change. Always confirm cashless availability with the hospital or insurer before admission to avoid last-minute payment issues or claim delays.

What is the ICICI Lombard Cashless Everywhere scheme?

The Cashless Everywhere feature from ICICI Lombard Insurance allows cashless treatment even at non-network hospitals, subject to approval. You must inform the insurer 48 hours before planned admission or within 24 hours in emergencies. The hospital must agree to coordinate with the insurer for settlement. This option increases flexibility and reduces dependence on fixed hospital lists. However, approval still depends on policy terms, medical review, and hospital acceptance of cashless processing under the scheme. This feature follows IRDAI’s Cashless Everywhere guidelines, which ensure a standard and uniform cashless process across all insurers.

What is the ICICI Lombard cashless claim process time?

For ICICI Lombard Insurance, cashless approval starts when the hospital sends a pre-authorization request with medical details. If documents are complete, initial approval usually comes within a few hours. Final settlement happens after discharge when bills and reports are verified. The insurer then pays the hospital directly for approved expenses. You can track updates through the IL Take Care app. In case of reimbursement claims, IRDAI guidelines state that the insurer must settle the claim within 30 days of receiving all required documents. If further investigation is needed, the timeline may extend up to 45 days.

Can I get cashless treatment in Manipal Hospital with ICICI Lombard?

Yes, you can get cashless treatment in Manipal Hospital, as the hospital is a part of the ICICI Lombard Health Insurance hospital list. The insurer offers over 10,200 hospitals in many cities, such as Bengaluru. You can use cashless treatment by showing your health card at admission. The hospital sends a pre-authorization request to the insurer for approval. Once approved, eligible expenses are settled directly. However, you still need to pay for non-medical items, deductibles, or exclusions under your policy. Always confirm network status before admission since hospital tie-ups may vary by location.

How to file an ICICI Lombard reimbursement claim?

If you use a non-network hospital under ICICI Lombard Insurance, you must pay the full bill first. After discharge, collect all the required documents like bills, discharge summary, prescriptions, and reports. Submit the claim through the IL Take Care app or WhatsApp the insurer at 7738282666. The insurer reviews your claim as per policy terms and reimburses the approved amount to your bank account. Proper documentation is important because missing papers can delay or even reduce the final settlement amount.

What is the ICICI Lombard WhatsApp number for claims and support?

The WhatsApp number for ICICI Lombard Insurance is 7738282666, which helps you manage claims quickly. You can check claim status, submit documents, or find nearby network hospitals. It also provides updates during hospitalization and pre-authorization stages. This service reduces the need for calls or branch visits and offers faster support in emergencies. It is especially useful for instant claim tracking, document submission, and hospital coordination during treatment. You can also contact ICICI Lombard customer care for any claim-related support, document guidance, or status updates to ensure a smooth and hassle-free process.

What documents are needed for an ICICI Lombard cashless claim?

For cashless claims under ICICI Lombard Health Insurance, you need your health card and a valid photo ID like Aadhaar or PAN. The hospital TPA desk prepares the pre-authorization form with diagnosis, treatment plan, and estimated cost. Past medical reports may be required if relevant. The insurer reviews all documents before approval. Once verified, cashless treatment starts, and the hospital directly coordinates billing with the insurer based on your policy coverage and terms. Submitting the accurate, complete documents required for a health claim is essential for a smooth claim process.

What is the emergency admission notice period for ICICI Lombard?

In case of emergency hospital admission under ICICI Lombard Insurance, you must inform the insurer within 24 hours of admission, even if the hospital is not in the network list. This helps the insurer record the case, coordinate with the hospital, and decide on cashless approval or reimbursement processing. For planned hospitalization, you need to inform at least 48 hours in advance. Timely intimation is important because it reduces claim delays, avoids rejection risks, and ensures a smoother approval and settlement process overall.

Last updated on: 2 May, 2026