Health Insurance

Bajaj General Insurance My Family Complete: Review

Rasmeet Kaur

Written by Rasmeet Kaur

Insurance Writer

Gaurav Bhat

Reviewed by Gaurav Bhat

IRDAI-Certified Expert at Ditto

SP0738578124

Certified
Bajaj General Insurance My Family Complete: Review

Overview

Bajaj General Insurance My Family Complete is India's first health insurance policy that covers pet dogs and cats along with human family members under one plan. The plan was launched in August 2026, replacing the need for separate human and pet policies.

Key Features & Coverage

  • Sum Insured Options: Choose from ₹5 lakh to ₹5 crore, with policy tenures stretching up to 5 years. 
  • Eligible Members: Adults from 18 years, dependent children from 3 months to 30 years, and pet dogs or cats from 3 months, with no upper age cap. 
  • Medical Benefits (Humans and Pets): In-patient hospitalization, pre- and post-hospitalization costs, room rent, road and pet ambulance, modern treatments, and domiciliary care. 
  • Value-Added Perks: Unlimited sum insured reinstatement and a cumulative bonus that can grow up to 100% of your cover.

Most Indian families with pets end up buying two separate policies. One covers the humans, and another standalone plan covers the pet. Juggling two renewals, two claim processes, and two premiums gets messy fast.

Bajaj General Insurance My Family Complete tries to fix this. It treats your pet as an insured family member under a single health policy. But is it actually worth choosing over a regular family floater plus a separate pet insurance? 

This review breaks down the plan's features, pet cover, waiting periods, sample premiums, and Bajaj General's claim record. 

What Is the Bajaj General Insurance My Family Complete Plan?

My Family Complete is a health insurance policy from Bajaj General Insurance Limited, formerly known as Bajaj Allianz General Insurance. Bajaj General Insurance launched the plan in August 2026.

The plan is built around one idea. Pets (dogs and cats) are family, so they should be insured under the same policy as the humans. Here are the key details of the plan. 

ParameterDetails
Sum Insured (SI) Options₹5 lakh to ₹5 crore 
Entry Age Adults: 18 to no limit, children: 91 days to 30 years, pets: 3 months to unlimited
Exit Age No exit age for adults, children, and pets
Policy Tenure1 / 2 / 3 / 4 / 5 years
Copayment No mandatory copayment
Room Rent LimitsSingle private room (option available to upgrade to actuals)
Disease-Wise Sub-LimitsApplicable to cataract (up to ₹10 lakh SI: 20% of SI, capped at ₹1 lakh per eye, above ₹10 lakh, no limit)
Daycare, Domiciliary, and AYUSH Treatments Covered up to SI (AYUSH treatment is not applicable for pets)
Ambulance ChargesRoad: covered up to SI and air: optional benefit, coverage up to ₹10 lakh per year

Note: For complete details, you can refer to the prospectus

Bajaj My Family Complete: Key Features, Pet Cover, Add-Ons, and Waiting Periods

Key Features

    • Sum Insured Reinstatement: The plan refills your SI unlimited times within the same policy year for any illness. This benefit applies to both humans and pets covered under the policy. The reinstated SI will be available for subsequent claims by the insured person or pet, provided the subsequent hospitalization occurs at least 15 days after discharge for the same member. 
    • Cumulative Bonus: The plan offers 25% up to 100% of the SI as a bonus upon renewal for claim-free years. In case of claims, the bonus will be reduced by the same percentage as it was increased. 
    • Pre-and Post-Hospitalization Expenses: Any related expenses incurred 60 days before hospitalization and 90 days after discharge are covered up to the SI. This helps reduce the out-of-pocket spending before and after the treatment for the insured member and the pet.  

Built-In Pet-Only Protections

    • Pet Assurance: If your insured pet passes away, is euthanized to end incurable suffering, or goes missing for more than 30 days despite a genuine search, you're covered. You can enroll a new eligible dog or cat under the same policy for free, for the rest of the policy term. This free enrollment is capped at one pet per policy year. 
    • Emergency Pet Accommodation Benefit: If you're hospitalized due to illness or an accident, this pays a daily allowance to board your pet at a pet boarding facility. It's payable for up to 7 days, and for each of your insured pets. You'll need a valid boarding invoice in your name or your pet's name to claim it. 

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Add-Ons Offered

    • Double Sum Insured Benefit: This add-on doubles your in-patient hospitalization sum insured. The Double SI layer becomes available after the base SI and applicable cumulative bonus layers are exhausted, as per the policy's utilization sequence. It applies once per policy year, and any unused portion doesn't carry forward. You can use it for any number of claims that year. 
    • Super Cumulative Bonus: This add-on replaces your standard cumulative bonus with a higher, custom bonus rate set in your policy schedule. If your claims in a year stay under ₹1 lakh, the bonus won't reduce at renewal. It's shared across the family on a floater plan, and reduces only if someone actually claims. 
    • Consumables Plus: This add-on covers non-medical items and consumables, like gloves or syringes, that your base hospitalization cover usually excludes. It applies to both humans and pets, using a defined list of eligible items for each. For pets, the item must be prescribed by a vet during an admissible hospitalization. Routine care, grooming, and items used after discharge generally aren't covered under this benefit.
    • Health Limitless (For SI ₹10 Lakh and Above): This add-on removes the annual sum insured limit for one claim during your policy's lifetime. You must opt in either at inception or your first renewal. For a multi-year policy, you must choose Health Limitless at inception. Once you use this benefit, you can't avail it again on future renewals. 
    • Bundle of Joy Benefit: You get a lump sum payout when a child is born to an insured member or your pet has a litter. It kicks in after a 12-month waiting period from your policy start date. The payout is capped at once per policy year, twice in a lifetime, regardless of how many babies or pets are born.
Coverage ForDetails
Humans ₹50,000
PetsSI ₹5 lakh and ₹7.5 lakh: ₹5,000, SI ₹10 lakh onwards: ₹10,000 
    • Insta Shield: This add-on reduces the pre-existing disease waiting period to just 30 days, but only for six declared chronic conditions: asthma, high blood pressure, high cholesterol, diabetes, obesity, and hypothyroidism. You must disclose these conditions upfront, and Bajaj General has to accept them before cover starts. 
    • Age Shield: Age Shield locks your renewal premium at your entry age, as long as you don't file a claim and there is no increase due to medical inflation. Once a claim is paid, your premium resets to your current age from the next renewal. This is not applicable to insured pets. 

Pet-Specific Add-Ons

Background Image

01

Finding Your Pet Benefit

This add-on pays a lump sum if your pet is lost or stolen, to cover advertising costs and any reward for its safe return. You must first file a police report before you can claim. It comes with a 30-day waiting period and applies once per policy year, per pet. The payout doesn't reduce your base sum insured.

02

Long Term Care Cover

Long Term Care Cover pays a lump sum if your pet is diagnosed with a long-term condition like diabetes, epilepsy, or thyroid dysfunction, among others listed for dogs and cats. It's payable just once during your pet's lifetime and applies per pet. A 30-day initial waiting period applies before you can claim.

03

Pet Third Party Liability Cover

This add-on covers legal compensation if your pet injures someone or damages their property, up to your chosen sum insured. A deductible of ₹5,000 applies per claim, and a 30-day waiting period applies before cover starts. It excludes injury or damage to your own family members or anyone caring for your pet, and claims must be established through a court, tribunal, or forum under Indian law.

04

Paw Promise Benefit

You can get a lump sum toward adopting a new pet if your insured pet passes away, is euthanized to end incurable suffering, or goes missing for 45+ days despite a genuine search. For a missing pet, you'll need to file a police report to claim. It includes a 30-day waiting period and applies only to pets up to 10 years of age.

Please Note: This is not the complete list of add-ons. For a complete review, refer to the policy wording

Waiting Periods

Waiting PeriodDetails
Initial (except accidents, which are covered from day 1)30 days 
Specific Illness2 years (can be reduced to 1 year)
Pre-Existing Disease 3 years (can be reduced to 1 / 2 years)

Bajaj My Family Complete Sample Premium Illustration by Sum Insured and Family Size

Profile₹10 lakh₹15 lakh₹25 lakh
(Individual Plan 1A+1P): Age 25₹15,077 ₹17,352 ₹20,723 
(Family Floater, 2A+1P): Ages (31, 32)₹24,397 ₹27,790 ₹32,964 
(Family Floater, 2A+1C+1P): Ages (35, 34, 5)₹28,686 ₹32,990 ₹39,329 
(Family Floater, Senior Citizens, 2A+1P): Ages (60, 59)₹65,240 ₹74,100 ₹87,195 

Note: A stands for adult, C for child, and P for pet. These premiums are indicative, calculated for healthy individuals living in Delhi (110010). Your actual premium may differ depending on age, medical history, underwriting, and location.  

Premium Analysis: My Family Complete may not always work out cheaper than two separate policies. Its real value is convenience. You get one renewal date, one claims process, and a comprehensive pet cover.

Bajaj General Insurance: Performance Metrics

Metrics (FY 2024-26)Bajaj GeneralIndustry Average
Claim Settlement Ratio (CSR) 95.63%92.02% 
Incurred Claims Ratio (ICR) (Average FY 2023-25) 82.18%81.88% 
Complaints Received per 10,000 Claims 3.8529.35
Annual Business - Total Health (In Crore) ₹7,900.76₹4,504.48
Network Hospitals 12,600+10,000+ (Benchmark)

Note: This information is sourced from the IRDAI annual reports and Bajaj General public disclosures. To explore more data on other insurers, you can refer to Ditto Data Lab

For a complete picture of the insurer, check our Bajaj Health Insurance review

Pros & Cons of Bajaj General Insurance My Family Complete

Pros

    • India's first plan that covers pets under the same policy as your family. 
    • Unlimited sum insured reinstatement and a cumulative bonus of up to 100%. 
    • Useful pet-only benefits, like lost pet cover and emergency pet accommodation. 

Cons

    • Being a new launch, premiums and long-term claim data aren't fully tested yet. 
    • Pet cover excludes breeding, pregnancy, and commercial or working pets. 
    • Grooming and cosmetic pet care are not covered. Vaccine-preventable diseases may be excluded if the required vaccination or prophylactic schedule was not followed, 
    • May not always work out cheaper than buying two separate policies. 

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Conclusion

Bajaj General Insurance My Family Complete is one of the useful launches in Indian health insurance this year. That's mainly because it doesn't treat your pet as an afterthought.

If you already own a dog or cat and are tired of juggling two separate policies, this plan deserves a serious look. Bajaj General also backs it with a strong 95.63% three-year average claim settlement ratio.

That said, don't buy it purely for the pet cover. Compare its premium quote against a separate family floater plus a standalone pet policy, based on your specific sum insured and family size. 

Before you decide, read the policy wording closely for exclusions, waiting periods, and sub-limits. Some of these apply differently to pets and humans. If you’re exploring separate options, you can refer to our guide on the best health insurance plans in India for your family and pet insurance for your furry friends. 

Frequently Asked Questions

Does Bajaj General Insurance My Family Complete really cover pet dogs and cats under the same policy as my family?

Yes. It's a single policy that insures adults, dependent children, and pet dogs or cats together, under one shared sum insured. Your pet gets benefits like hospitalization, surgery, ambulance cover, and pre- and post-hospitalization expenses, not just an add-on. It's marketed as India's first health policy built this way.

What is the maximum sum insured available under Bajaj General Insurance My Family Complete?

The maximum sum insured is ₹5 crore. You can choose from multiple options starting at ₹5 lakh, going up through ₹10 lakh, ₹25 lakh, ₹50 lakh, ₹1 crore, and higher, all the way to ₹5 crore. This sum insured is shared between human members and pets on a floater policy.

From what age can a pet be added to a Bajaj My Family Complete policy?

You can add your dog or cat from 3 months of age. There's no upper age limit for pets, so senior pets can still be insured. This is different from human dependent children, who are covered only from 3 months up to 30 years of age under the same policy.

Is the pet cover in Bajaj My Family Complete an indemnity benefit or a fixed benefit payout?

It's a mix of both. Core benefits like hospitalization, surgery, and ambulance costs are indemnity-based and reimburse actual reasonable expenses. But specific add-ons like Finding Your Pet, Paw Promise, Bundle of Joy, and Emergency Pet Accommodation pay a fixed lump sum or daily allowance, regardless of your actual costs.

Can I buy Bajaj My Family Complete for a multi-year term instead of renewing every year?

You can choose a policy tenure of 1, 2, 3, 4, or 5 years. Paying the full premium upfront for a longer term also gets you a long-term discount, ranging from 4% for 2 years to 10.5% for 5 years. This discount doesn't apply if you pay in installments.

Is Bajaj My Family Complete worth buying compared with a separate family floater plus a standalone pet insurance policy?

It depends on your priorities. This plan isn't guaranteed to be cheaper than two separate policies, but it saves you the hassle of managing two renewals and two claim processes. If convenience and comprehensive pet cover matter to you, it's worth comparing actual quotes for your specific family and pet before deciding. Keeping a separate policy is better since a pet claim can impact your bonus and reduce your overall coverage.

Has Bajaj Allianz General Insurance changed its name, and does that affect a new My Family Complete policy?

Yes, the insurer is now called Bajaj General Insurance Limited, formerly Bajaj Allianz General Insurance. This is just a rebrand. It's still the same company, with the same IRDAI registration number, so it doesn't affect your policy's validity, claims process, or any existing coverage.

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