Quick Overview

Niva Bupa Health offers individual and family health insurance services across India. As a policyholder, you can contact them at 1860-500-8888 or drop a WhatsApp text at 9811956696. You can easily log in to your account through their online website or through their customer mobile application.

For grievance redressal, you can reach out to their website.  If you wish to buy a new Niva Bupa health policy, you can call 1800-309-3333.

Niva Bupa has maintained an average claim settlement ratio from 2022 to 2025 is 91.62%, which reflects that the majority of their health claims are settled properly.

Finding it hard to manage your health insurance account? With IRDAI promoting fully digital policies, you can access your plan through an e-Insurance account. Niva Bupa supports this with a simple portal and strong customer support, available 24/7. This guide explains how to do it step by step.

How Can You Contact Niva Bupa Health Insurance?

    • Call their customer helpline number 1860-500-8888.
    • Drop a “Hi” for a WhatsApp chat at 9811956696.
    • In case you are a senior citizen, mail them at seniorcitizensupport@nivabupa.com for priority assistance.
    • Reach out to their nearest branch for offline assistance.

Learn more about how you can use the Niva Bupa mobile app for your health policy queries. 

Services Offered by Niva Bupa Health Customer Support

Policy Support

They help you with policy details, coverage queries, and smooth premium renewal.

Claims Assistance

Guidance to register claims, upload documents, and track claim progress.

Documents & Network Access

Download policy papers, e-cards, claim forms, and locate network hospitals easily.

Profile & Issue Resolution

Update contact or nominee details and get quick help for complaints or feedback.

Why Should You Use the Niva Bupa Health Insurance Login?

  1. Review, edit, and update details of all enrolled members instantly.
  2. View your coverage details, including sum insured and premium schedule.
  3. Pay your policy premiums online or renew policies without waiting in long queues.
  4. Avail annual health check-ups and book appointments online.
  5. Get access to a host of benefits, like raising claims and tracking them. You also get to locate your nearest network hospital.

Note: IRDAI rules require insurers to protect your personal data. That is why insurance companies use security steps like OTP verification. It ensures only you can access your account.

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What Are the Steps to Niva Bupa Health Insurance Login?

If you are a policyholder, here is a step-by-step process to log in to your Niva Bupa Health account via Insta Assist :

Step 1: Visit the Niva Bupa website and click “Customer Support” at the top right of the homepage, and click “Insta Assist” from the drop-down options.

Niva Bupa Health Insurance Contact and Login
Niva Bupa Health Insurance Contact and Login

Step 2: Search your query using keywords or select the relevant service category.

Step 3: Enter your registered mobile number and complete OTP authentication.

Step 4: After verification, all policies linked to your mobile number will appear.

For example, if you want to update policy details, you can verify your identity and go ahead with the process.

Niva Bupa Health Insurance Contact and Login

Note: In case you want to renew your health policy or file a claim, click on “Support” at the top-right corner and go ahead with the verification process.

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Niva Bupa Health Insurance Contact and Login
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Ditto’s Take on Niva Bupa Health Insurance Contact and Login

Always use the official Niva Bupa website and a secure device to protect your details. Do not share your OTP with anyone. Once you finish checking your policy or claims, log out for safety.

However, there are several considerations to keep in mind when proceeding with your policy application process or registering for a policy. Since Niva Bupa is one of our partner insurance companies, you can get in touch with us for further assistance (if you bought your policy through us).

Frequently Asked Questions

Is the mobile app free to download?

Yes. The Niva Bupa Customer App is free on Android and iOS and supports login, claim tracking, and hospital search. 

How can I track my Niva Bupa claim status?

To see your latest claim status, go to the claim status section, select reimbursement or cashless claim, and enter your registered mobile number or claim ID.

How can I locate the nearest network hospital under Niva Bupa?

You can easily find a nearby network hospital by using the network locator on the Niva Bupa Health Insurance website or mobile app.

Can I download my policy copy from Niva Bupa?

Yes. Log in to Niva Bupa’s customer portal or mobile app using your registered number to download your policy document and related files.

Can I download my policy copy from Niva Bupa?

Yes. Log in to Niva Bupa’s customer portal or mobile app using your registered number to download your policy document and related files.

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