Quick Overview

Narayana Health Insurance (IRDAI registration number 166) is a standalone health insurance company (SAHI), backed by the Narayana group of hospitals. It started operations in May 2023 and is headquartered in Bengaluru, making it one of the most recent health insurers in the market today. 

The insurer offers both retail and group health insurance products. Premiums for these plans can vary based on factors like age, pincode, pre-existing conditions, and other personal details, which is fairly standard across health insurance providers.

There are over 31 insurance companies offering health insurance in India today, but what makes Narayana Health Insurance stand out is that it is backed by the prominent Narayana hospital chain. This can feel promising, as the insurer benefits from nearly 25 years of experience, especially in how hospitalization and claims work in the real world.

In this article, we will look at its performance, the plans it offers, along with their pros, cons, and premiums.

List of Plans Available With Narayana Health Insurance

Aditi Health Insurance

Narayana Aditi is a plan built to offer very high hospitalization cover at a relatively low cost, but it comes with a clear set of trade-offs. Launched in July 2025, its biggest plus is the large surgical cover of up to ₹1 crore which can be paired with a non-surgical cover ranging from ₹ 5 lakh to ₹20 lakhs, depending on the variant. It also includes consumables, day-care procedures, ambulance cover, and annual health check-ups. 

Some waiting periods can also be removed on the basis of a medical checkup within 90 days of issuance in certain cases. On the flip side, it’s lower variants have restrictions like co-payments  and general ward room cap if you get admitted outside the allowed network in certain cases.

Note: Network hospitals for Plan 1 and 2 are only available at some locations in Karnataka, Delhi-NCR, Mumbai, Jaipur, Guwahati, Jammu, Kolkata, Jamshedpur, Raipur, and Howrah.

Arya Health Insurance

Launched in November 2025, Arya Health Plan is Narayana’s flagship plan. It gives you hospitalization cover from about ₹25 lakh up to unlimited cover, depending on the variant. On top of hospitalisation expenses, it also covers related expenses like doctor consultations, tests, and medicines. You’ll also find perks like “One Health Promise” that may refund your premium (minus GST and certain charges) if you undergo surgery, personalised support from care managers and family physicians. Just like Aditi, restrictions like co-payments  and general ward limits can be there if you get admitted outside the allowed network in certain cases.

Note: Narayana health insurance also offers group health insurance options like Narayana group health insurance and Arya group health insurance to organizations. 

CTA

Plan Comparison

Plan NameFamily Floater StructurePED Waiting PeriodSpecific Illness Waiting PeriodRoom CategoryNetwork Hospitals
Aditi Up to 2 adults + 4 children (till the age of 25)3 years (can be reduced to zero post medical check-up)2 years (can be reduced to zero post medical check-up)General/ Semi Private/ Private (based on add-on opted) for Plan 1 and 2, Private room for Plus and Prime20+ for Plan 1, 40+ for Plan 2, and 2400+ for Prime and Plus variants
AryaMaximum 4 adults and 4 children 3 years (can be reduced to zero post medical check-up)2 years (can be reduced to zero post medical check-up)As per choiceArya: 20+ Narayana Hospitals across IndiaArya Plus: 2400+ network hospitals all over India

Note: A pre-policy medical checkup is mandatory across all Narayana retail health insurance plans for all applicants aged over 60 years. 

Sample Premiums

ProfilesAditi Plan 1Aditi Plan 2Aditi PlusAditi PrimeAryaArya Plus
(Family Floater, 2A 2C): Ages (45, 39, 9 and 5)₹11,711₹11,955₹21,414₹23,744₹37,523₹42,437

Note: The premiums mentioned above are for a ₹1 crore cover for a family living in Bengaluru.

Narayana Health Insurance Hospital List

You can check the insurer’s official webpage for the latest list of network hospitals where cashless claims are available.

Why Choose Ditto for Health Insurance?

At Ditto, we’ve assisted over 8,00,000 customers with choosing the right insurance policy. Why customers like Pallavi below love us:

Narayana Health Insurance
    • No-Spam & No Salesmen
    • Rated 4.9/5 on Google Reviews by 15,000+ happy customers
    • Backed by Zerodha
    • Dedicated Claim Support Team
    • 100% Free Consultation

Confused about the right insurance? Speak to Ditto’s certified advisors for free, unbiased guidance. Book your call now or chat over WhatsApp, slots fill up fast!

Ditto’s Take on Narayana Health Insurance

With a gross written premium (GWP) of just ₹2.37 crore in FY 2024-25, Narayana Health Insurance is still a very new entrant in the health insurance space. They handled only 12 claims with no complaints, as per their FY 2024-25 public disclosure. While it has reported a claim settlement ratio of 100% for FY 2024–25, there is no publicly published data yet on its incurred claims ratio in the latest IRDAI annual report. The lack of long-term claims data, along with a small network of around 2,400 hospitals (vs. 10,000+ recommended by Ditto) even in higher variants, makes it difficult for us to confidently recommend the insurer at this stage.

The plans, while comprehensive, do not offer any benefits which cannot be found in other plans from insurers with better track records.

Conclusion

Narayana Health Insurance, though backed by a large hospital group, is still a relatively new insurer with a limited track record so far. While the plans are priced competitively, they often come with several conditions around where and how claims can be made e.g. There can be a co-payment of up to 30% in cases of non-intimation for claims at a non-network hospital.  This may lead to higher out-of-pocket expenses in some situations. 

If you are considering a Narayana Health Insurance plan, it is a good idea to compare it with other options and read the terms and conditions carefully, so there are no surprises later.

Note: Narayana health is not a partner insurer of Ditto. Our assessment here is completely independent and based solely on publicly available data and the evaluation framework we use for all insurers. If you want to understand how Ditto reviews insurers across claims, complaints, business strength, and product suitability, you can read our methodology here. The information provided is for general awareness and should not be used for financial or legal decisions. Please refer to the official website for the latest details. 

Frequently Asked Questions

Is hospitalization covered from day 1 in Narayana health insurance?

Yes, in some cases. Based on a medical check-up and underwriting around the time of purchasing the policy, Narayana can offer day 1 coverage for pre-existing conditions and specific diseases. Please check the policy wording for exact terms.

How can I contact Narayana Health Insurance for general or claim support?

You can call +91 9821034071 for general assistance, while senior citizens can use the dedicated helpline 1800-203-0234. You can also email support@narayanahealth.insurance, and senior citizens can write to seniorcitizencare@narayanahealth.insurance for support.

What is the procedure to make a claim at Narayana Health Insurance?

For cashless claims, you get admitted to a network hospital, share your insurance details, notify the insurer (48 hours for planned admissions, 24 hours for emergencies), and complete the pre-authorization process. Then, the insurer settles the bills directly. For reimbursement claims, you pay the hospital bills yourself, submit the claim form, discharge summary, and original bills to the insurer for review.

Is Narayana health insurance good?

While their claim settlement ratio for the very first FY 2024-25 was 100%, long term claims data is not available to be able to ascertain the same.

What type of plans does Narayana health insurance offer?

Narayana Health Insurance offers both retail health insurance (Aditi and Arya) and group health insurance products (Narayana Group Health Insurance and Arya group health insurance).

Last updated on: