Quick Overview

IIFL Health Insurance usually refers to health policies you access through IIFL-linked, IRDAI-registered distributors and the Livlong broker ecosystem. IIFL does not underwrite your policy, set policy terms, or approve claims. 

The insurer named on your policy document controls pricing, waiting periods, exclusions, renewals, cashless rules, and claim decisions. 

You may see plans from partner insurers across individual and family coverage, plus add-ons like hospital cash or critical illness. Before paying, verify the exact plan variant, room rent rules, co-pay or sub-limits, restoration conditions, and hospital network in your city.

Imagine you’re buying your first health insurance and you see “IIFL” mentioned in the journey. The natural question is: who exactly is insuring me? And if a claim happens, who decides approval?

In this article, we will walk you through IIFL-linked entities involved in insurance, what each of the kinds of health offerings you may encounter, the reality of buying via an aggregator-style distributor, and the exact checks you should do before paying.

IIFL Health Insurance: Overview

IIFL is a diversified financial services group that primarily operates in lending and mortgage services (like home finance and microfinance) through multiple subsidiaries, along with other financial services.

Under the IIFL umbrella, there are multiple IRDAI-licensed entities involved in distributing insurance.

IRDAI-licensed Entities

EntityIRDAI Registration No.What it’s Primarily Focused On
IIFL Home Finance LimitedCA0453Life Insurance, Critical Illness Insurance, Personal Accident Insurance, Property Insurance
IIFL Samasta Finance LimitedCA0751Insurance coverage linked to loan products
Livlong Insurance Brokers LimitedLicence 388 / DB 314/05Health Insurance

IIFL does not:

    • Underwrite the policy
    • Design policy terms
    • Decide or influence claim outcomes
    • Take legal responsibility for approvals, rejections, or payouts

All policy decisions are handled entirely by the insurer. Any support provided by IIFL or linked entities is administrative and advisory in nature, not authoritative.

Which Health Insurers Partner With IIFL (Livlong)?

According to the LivLong Insurance website, they currently offer health insurance policies from the following insurers:

    • Star Health Insurance
    • Care Health Insurance
    • ManipalCigna Health Insurance
    • TATA AIG Health Insurance

If you buy a policy through Livlong, the insurance contract is issued by the respective insurer, not by IIFL (Livlong).

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Note: The list of plans depends on availability, insurer arrangements with the group, and campaigns. Always confirm the latest options before deciding.

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Pros of Buying Health Insurance via an Aggregator

01

Convenience

Aggregators make the buying journey feel simpler. You can compare multiple plans in one place, shortlist options faster, and often complete onboarding with fewer steps than visiting insurers one by one.

02

Access to Well-known Insurers

Platforms like Livlong list plans from established partner insurers, which can give buyers a familiar starting point when they want “known names” and standard retail products.

03

A Single Touchpoint During Purchase

During onboarding, the distributor becomes your main point of contact for paperwork, medicals, and basic coordination, which can feel reassuring, especially for first-time buyers.

Things to Keep in Mind When Buying Health Insurance through an Aggregator

  1. Check The Policy Details Before You Pay

Read the policy documents and confirm the exact plan name and variant, not just the brochure highlights. Pay special attention to room rent rules, co-pay and deductibles, exclusions and waiting periods, plus how restoration and no claim bonus really work in real life.

  1. Understand How Claims And Escalations Work

In a claim, the insurer and sometimes a TPA handle approvals, queries, and settlements, so their rules and timelines matter most. An aggregator can be useful for coordinating and follow-ups, but you should know exactly where to submit documents, how to track the claim, and who to contact if things get stuck.

  1. Know What The Aggregator Does Vs. The Insurer

Think of the aggregator as the place you discover and buy the policy. The insurer prices it, underwrites it, and decides claims. Aggregators earn commissions from insurers under IRDAI rules, and your premium does not increase just because you bought through a distributor. Also, aggregators usually show plans from partner insurers, so it helps to compare a few options outside the platform too.

How IIFL Earns Revenue on Health Insurance?

IIFL earns commissions from insurers for distributing their insurance products. This revenue is governed by IRDAI’s Expenses of Management (EoM) and commission regulations. This is a standard model across aggregators and distributors.

A few things you should know:

    • Your premium remains the same regardless of the commission; the aggregator doesn’t add any extra fee. 
    • Some insurers may offer small online discounts (often 5% to 10%), but base pricing is standardized across channels.

Why Choose Ditto For Health Insurance?

At Ditto, we’ve assisted over 8,00,000 customers with choosing the right insurance policy. Here’s why customers like Abhinav love us:

IIFL Health Insurance
    • No-Spam & No Salesmen
    • Rated 4.9/5 on Google Reviews by 15,000+ happy customers
    • Backed by Zerodha
    • 100% Free Consultation

You can book a FREE consultation with us. Slots are filling up quickly, so be sure to book a call now!

Ditto’s Take on IIFL Health Insurance

If you are considering a health plan through Livlong under the IIFL ecosystem, make sure you understand how these offerings work. Livlong distributes policies through a set of partner insurers. These arrangements can change over time, which means plan availability, insurer options, or renewal terms may look different in the future. 

Ditto, too, is an IRDAI-licensed Corporate Agent (Licence No. CA0738). Insurance is our primary business, and our work centers on suitability checks, long-term servicing, documentation support, renewals, and claims assistance. This ensures you get help not just while buying a policy, but throughout the policy lifetime. 

Disclosure

Ditto operates in the same regulatory category as IIFL and linked entities, as an IRDAI-licensed Corporate Agent. While we aim to offer objective, transparent information about the insurance aggregator model, our perspective may naturally carry some bias. 

We encourage readers to compare multiple channels, evaluate what works best for their long-term needs, and choose the option that feels most suitable for them.

Frequently Asked Questions

If I buy health insurance through IIFL or Livlong, who is the actual insurer?

Your policy is issued by the insurer mentioned on your policy document. IIFL-linked entities and Livlong are distributors, but the insurer handles underwriting and claim decisions.

Will my premium be higher if I buy via IIFL or Livlong?

The premium is decided by the insurer for that specific plan and variant. Distributors are not supposed to add an extra “fee” on top of the insurer’s premium. If you want to be sure, compare the same plan name and variant you are being quoted with the insurer’s official site quote before paying.

Is it mandatory to buy insurance when taking a loan from IIFL?

No. Borrowers are not under any obligation to buy insurance from the lender, and forced bundling is a mis-selling red flag. If someone says it is compulsory, ask for it in writing and escalate.

What should I check before choosing a plan offered via IIFL or Livlong?

Check room rent rules, waiting periods (PED and specific illnesses), exclusions, co-pay or sub-limits, restoration conditions, and the hospital network in your city. Also, ensure the plan variant you are buying matches the brochure and policy wording you were shown, and confirm whether it is an individual policy or a group structure.

Can I port my existing health policy to a plan offered via IIFL or Livlong?

Yes. Portability is possible to the insurer whose plan you are choosing, subject to underwriting. Start 30 to 45 days before renewal so there is enough time for evaluation and continuity benefits to be recorded properly.

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