Quick Overview

Future Generali Health Insurance offers a mix of innovative health plans, including Health Unlimited, Health Xtra, and Health Powher. It is backed by over 8,000 network hospitals and a 91.78% claim settlement ratio. While the insurer offers flexible products and decent service metrics, ongoing restructuring and modest scale make it a “wait-and-watch” choice compared to larger, more stable insurers like HDFC ERGO, Care Health, and Aditya Birla Health.

About Future Generali Health Insurance

Future Generali Health Insurance has recently made news after being rebranded to Generali Central. Backed initially by the Future Group and Generali, the company recently underwent ownership and management changes, most notably with the Central Bank of India acquiring a 25.18% stake in Future Generali India, signalling broader restructuring across the insurer’s ecosystem.

But what does this mean for you? Let’s break it down in this guide.

Key Metrics for Future Generali Health Insurance

MetricAverage (2022-2025)
Claim Settlement Ratio91.78%
Incurred Claims Ratio*84.08%*
Complaint Volume11 per 10,000 claims
Network Hospitals8,000+
Annual Business Volume₹3,989 crores

Note*: The ICR is added based on the 2021-2024 data because the latest numbers haven’t been released yet. 

What These Numbers Mean for You:

    • The claim settlement ratio of 92% is decent; customers generally get their claims paid.
    • The incurred claim ratio of 84% is healthy and indicates good financial sustainability.
    • A low complaint volume of 11 suggests relatively smooth servicing.
    • But the annual business volume is modest, and trends show a decline over the past few years due to the parent group’s challenges.

Let’s look at the key features of some of the plan offerings of Generali Central Health Insurance. 

(1) Health Unlimited 

    • Unlimited refills (restoration) starting from the 2nd claim onward
    • One-time unlimited coverage for a single claim in your lifetime
    • Inflation Guard (6% yearly, up to 100% SI)
    • Cumulative bonus of 50% of SI for every claim-free year (up to 100%)
    • 25% additional cover for accidental hospitalization (capped at ₹10 lakh)
    • Premium Payback after 5 years if you’ve been claim-free for 4 years
    • Wellness rewards: you get up to 20% off your premium

(2) Health Xtra

    • Critical Illness Booster: 2x your SI for listed CIs
    • Restoration up to 100% from the 2nd claim
    • Cumulative Bonus Booster (up to 500%/1000%)
    • Fast-track PED coverage for Asthma/BP/Cholesterol/Diabetes (31 days)
    • Wellness reward system and annual health check-ups
    • Optional add-ons: Critical Illness Booster, Cumulative Bonus Booster, and Consumables cover
    • Tele-counseling and wellness points through the GC Insure app

(3) Health Vital

    • You can choose from sum insured options of ₹5 lakh, ₹10 lakh, and ₹15 lakh
    • Maternity cover with sub-limits and a maximum of two claims in a lifetime
    • Cumulative bonus of 10% of the sum insured for every claim-free year (up to 100%)
    • Optional covers: consumables expenses cover & Voluntary deductible

(4) DIY Health Plan

    • Sum insured options ranging from ₹4 lakh to ₹15 lakh
    • 100% restoration of the sum insured for a second claim in a year
    • Cumulative bonus of 25% per claim-free year (up to 100%)
    • Optional “Cumulative Bonus Booster” (up to 600% coverage)
    • Optional covers: Maternity, road/air ambulance, daily hospital cash, accidental death cover, critical illness and accident boosters, non-medical expenses cover
    • Wellness benefits include annual health checkups, tele-consultations, webinars, and wellness reward points
CTA

Premium Comparison of Future Generali Health Insurance Plans

Sum insured for: 15 lakhs

We’ve also added all the important riders (e.g., annual health checkups and restoration benefits) to ensure the plans are aligned.

Key Metrics for Future Generali Health Insurance

ProfileCare SupremeHDFC Ergo’s Optima SecureGenerali Health Unlimited
(Individual Plan): Age 25₹14,592₹14,130₹14,533
(Family Floater, 2A): Ages (31, 32)₹20,793₹22,272₹27,112
(Family Floater, 2A 1C): Ages (35, 34, 5)₹26,220₹27,222₹33,742
(Family Floater, 2A): Ages (54, 55)₹46,032₹53,962₹ 58,660

How to Buy/Renew Future Generali Health Insurance?

To buy a new health insurance policy, follow these steps:

  1. Go to their website.
  2. Click on “products.”
Future Generali Health Insurance Review
  1. Select the product you’re interested in and then click on “Buy Now.” 
Future Generali Health Insurance Review

To renew your policy:

  1. Go to their website and click on login
Future Generali Health Insurance Review
  1. Select “Customer Log in”

How to Apply for a Claim with Future Generali Health Insurance

The claim process for Future Generali Health Insurance follows the same steps as shown in the infographic, just like any standard health insurance plan. Here’s a quick overview:

How to Apply for a Claim with Future Generali Health Insurance

Documents Required for Future Generali Health Insurance Claims

The documents required for Future Generali health insurance claims are the same as those of other standard plans. Here’s an overview: 

Documents Required for Future Generali Health Insurance Claims

Contact Details for Future Generali Health Insurance

  1. WhatsApp: Send a “Hi” +91 7678006000
  2. Call them on: 1800220233/ 18605003333/ 02267837800
  3. Email them at: GCIcare@generalicentral.com

Why Choose Ditto for Health Insurance?

At Ditto, we’ve assisted over 8,00,000 customers with choosing the right insurance policy. Why customers like Abhinav below love us:

Future Generali Health Insurance Review
    • No-Spam & No Salesmen
    • Rated 4.9/5 on Google Reviews by 15,000+ happy customers
    • Backed by Zerodha
    • 100% Free Consultation

You can book a FREE consultation. Slots are running out, so make sure you book a call now!

Should You Choose Future Generali Health Insurance? Ditto’s Take

Generali Central has been in a transition phase for a while now. Naturally, this uncertainty has spilled over into the insurer’s performance, as reflected in its business volumes, which have been slipping over the past few years.

Future Generali’s claim metrics are decent, and some of its products are genuinely innovative (although expensive). But the challenge is scale. It simply doesn’t operate at the level of the big insurers in the market. When an insurer is going through restructuring, long-term stability becomes a question mark, and that’s something you don’t want to gamble with when buying a health policy.

If the new management steadies the ship, things could improve. But at this point, Future Generali is more of a “wait and watch” player.

If you want something more stable right now, insurers like HDFC Ergo, Aditya Birla Health, and Care Health have stronger track records, larger operations, and far more reliable service histories.

If you need help choosing the right insurer, book a free consultation call with our expert advisors. 

Full Disclosure

Generali Central is not a partner insurer of Ditto, and all the information published in this article has been taken from public disclosures, their website, and policy documents.  

Frequently Asked Questions

Is Future Generali a good health insurer?

It has decent servicing metrics, but business uncertainty makes it slightly risky at the moment.

Is the claim settlement ratio good?

Yes, around 92%, which is solid.

Should I choose Future Generali over HDFC / Niva Bupa?

Generally no. Larger insurers offer more stable and predictable service.

Does Future Generali have cashless hospitals?

Yes. Over 8,000+ network hospitals.

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