Quick Overview

Pramerica Life Insurance Limited is a private life insurer in India, established in 2008 as a joint venture between Piramal Capital & Housing Finance Limited and Prudential International Insurance Holdings, Ltd. 

The insurer reports consistently strong claim metrics, with a high Claim Settlement Ratio (CSR) of 99.15% (FY 22-25) and Amount Settlement Ratio (ASR) of 97.1% (FY 21-24).  

However, when compared to more established insurers in the industry, Pramerica’s overall performance and scale remain relatively modest. If you’re seeking comprehensive protection from insurers, companies like HDFC Life and Axis Max Life are worth considering.

Pramerica Life Insurance is a relatively smaller private insurer with a presence across key life insurance categories. However, when viewed in the context of long-term stability, product depth, and market maturity, it comes with certain limitations that are worth understanding. This article breaks down where Pramerica Life stands today, how it compares to top term insurance companies, and what that means for prospective policyholders.

Metrics of Pramerica Life Insurance

MetricsFY 22-23FY 23-24FY 24-25Pramerica's Average (FY 22-25)Industry Average (FY 22-25)
Claim Settlement Ratio (CSR)98.80%99.19%99.45%99.15%98.66% (Mean)
Amount Settlement Ratio (ASR)97.5%97.07%-97.1% (Avg FY21-24)FY 21-24: 94.07% (Mean)
Solvency Ratio3.7x2.6x2.3x2.88x2.04x (Median)
Complaint Volume (per 10,000 claims)93382451.6717.67 (Median)
Annual Business Volumes (in crores)₹698.4₹1,106₹1,233₹1,012₹3,411.73 (Median)
Amount Paid in Claims (in crores)₹29.7₹31.5₹34.6₹31.9₹195.05 (Median)

For the Amount Settlement Ratio (ASR), we have considered the average of FY 21-24, as the latest FY 24-25 metrics haven’t been released yet. 

Key Insights:

    • Pramerica’s claim settlement metrics, including CSR (FY 22-25: 99.15%) and ASR (FY 21-24: 97.1%), have remained consistently strong and are generally above industry averages.
    • The insurer has reported steady growth in business volumes (₹1,012 Crores, FY 22-25), indicating increasing customer adoption. However, it is still below the industry average. 
    • While the solvency ratio of 2.88 (FY 22-25) continues to stay above IRDAI’s regulatory minimum of 1.5, its downward trend raises concerns around long-term financial stability.
    • Complaint volumes remain relatively high (51.67 FY 22-25) when compared to many other insurers in the industry.

Note: At Ditto, we use a 3-year average for key operational metrics to smooth out short-term volatility and avoid overreacting to one-off events, seasonality, or unusual market conditions.  

The above metrics pertain to the overall life insurance segment, which includes term insurance, savings plans, ULIPs, and other products. While these metrics are not disclosed separately for term insurance, they remain indicative and relevant for assessing term insurance performance.

Types of Plans Offered by Pramerica Life Insurance

Pramerica Life Insurance offers different types of plans, such as:

    • ULIPs like Smart Invest, Super Investment Plan, and Wealth Enhancer.
    • Saving plans like Flexi Income Plan, Signature Wealth, and RockSolid Future.
    • Retirement plans such as Saral Pension and NextGen Pension Plan.
    • Group plans like Group Total Protection, Group Credit Shield, and Group Term Plan.
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The insurer also offers term insurance, which we’ll look at more closely.

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Pramerica Life Insurance Term Plans

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Pramerica Life RockSolid Term Insurance

The plan aims to provide financial protection to your family in the event of the policyholder’s death. It offers flexibility in how premiums are paid as you get to choose between single, limited, and regular pay options. You can also customize your plan by adding optional riders such as accidental death benefit, critical illness cover, and waiver of premium.

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Pramerica Life Saral Jeevan Bima

Pramerica Life Saral Jeevan Bima is a standardised term insurance plan mandated by IRDAI, which every life insurer in India is required to offer. Since the product structure, benefits, eligibility criteria, and exclusions are prescribed by the regulator, this plan looks largely the same across insurers. It provides basic life cover with straightforward features.

Pramerica Life Insurance Premiums

ProfileRockSolid Term Insurance Plan
25-year-old, Male₹27,890
25-year-old, Female₹24,660
30-year-old, Male₹33,526
30-year-old, Female₹27,952

For this example, we’ve considered profiles of healthy, non-smoking people covered till the age of 70 for a sum assured of ₹2 crores. 

Premiums are indicative in nature and can vary based on factors such as:

Pros and Cons of Pramerica Life Insurance

ProsCons
Strong Claim Settlement RatioSmaller Scale and High Complaint Volume
Strong Amount Settlement RatioCan Only Be Bought Through an Agent
Basic Term Plan Offerings 

How to Buy Pramerica Life Insurance Online?

Pramerica Life Insurance plans cannot be purchased fully online. While their website allows you to explore products and submit basic details, the actual purchase process requires assistance from the insurer’s team or an appointed agent.

Contact Details of Pramerica Life Insurance

    • Call: 1860 500 7070, 011-48187070 (Available from 9:00 AM to 7:00 PM, from Monday to Saturday)
    • WhatsApp: +91 9289187070
    • Email: contactus@pramericalife.in

Alternatively, you can fill in a basic lead form on Pramerica’s website, after which an agent will get in touch to guide you through the purchase process.

Pramerica Life Insurance Claim Settlement Process

Pramerica Life Insurance’s claim settlement process is similar to that of other insurers. For more detailed information, you can refer to the infographic attached for your reference:

Pramerica Life Insurance Claim Settlement Process

Why Choose Ditto for Term Insurance?

At Ditto, we’ve assisted over 8,00,000 customers with choosing the right insurance policy. Why customers like Aaron below love us:

Pramerica Life Insurance
    • No-Spam & No Salesmen
    • Rated 4.9/5 on Google Reviews by 15,000+ happy customers
    • Backed by Zerodha
    • 100% Free Consultation

You can book a FREE consultation. Slots are running out, so make sure you book a call or chat on WhatsApp now!

Ditto's Take on Pramerica Life Insurance

Pramerica Life Insurance reports strong claim settlement metrics, including consistently high claim settlement and amount settlement ratios. However, these numbers need to be evaluated in context. The insurer operates at a relatively smaller scale, has comparatively higher complaint volumes, and has seen a declining solvency ratio over recent years. These are all factors that warrant caution from a long-term standpoint.

Life insurance is a multi-decade commitment, where financial stability, operational resilience, and customer experience play a crucial role alongside claim statistics. Given Pramerica’s limited market presence, simpler product offerings, and reliance on advisor-led sales, we believe there are more established insurers, such as HDFC Life and Axis Max Life, that may offer greater long-term reliability.

Full Disclosure: Pramerica Life Insurance is not a partner-insurer of Ditto. The information used in this article is sourced from IRDAI reports, the insurer’s website, and other publicly available data.

To understand how we evaluate plans or insurers, you can go through Ditto’s Cut.

Frequently Asked Questions

Is Pramerica Life Insurance a good company?

Pramerica Life’s smaller scale, higher complaint levels, and declining solvency ratio mean it may not be suitable for everyone.

Are Pramerica Life Insurance riders worth adding to a term plan?

Pramerica Life offers standard riders such as accidental death benefit, critical illness cover, and waiver of premium, which can enhance protection and are generally recommended. 

Is the Pramerica Life RockSolid Term Plan worth buying?

While the plan offers flexible premium payment options and optional riders, there are better and more comprehensive plans available in the market. 

Who is the CEO of Pramerica Life Insurance?

The CEO and Managing Director of Pramerica Life Insurance is Pankaj Gupta. He leads the company’s overall strategy, operations, and growth initiatives in the Indian life insurance market.

Can I port my term insurance from Pramerica to another insurer?

No, life insurance policies cannot be ported like health insurance. If you want to switch insurers, you would need to purchase a new policy and discontinue the old one. 

What are the top 5 insurance companies in India?

Based on scale, market presence, and long-term track record, the top life insurance companies in India typically include Axis Max Life, HDFC Life, SBI Life, ICICI Prudential Life, and Bajaj Life

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