HDFC Life Click 2 Protect Ultimate Customised Review

There are two things you need to look for when you purchase a term insurance plan, such as the HDFC Life Click 2 Protect Ultimate.

1. Is the insurer good? 
2. Does the policy have the features you need?

Well, we already know that HDFC Life is a really good insurer. It is reputed for its extensive line of financial products, excellent CSR, industry-best low complaint volume, and appreciable operational efficiency. In this case, the only hurdle is that the plans from the HDFC stable are slightly expensive compared to policies offered by other insurers. In this article, let’s take a look at the HDFC Click 2 Protect Ultimate term insurance plan and see if it’s worth purchasing.

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HDFC Click 2 Protect Ultimate Plan: Brief Overview

HDFC Life was founded in 2000 and was originally a joint venture between HDFC Ltd. and Abrdn Plc., an investment company headquartered in the UK. However, in 2023, Abrdn sold its entire stake in the joint venture. Since then, HDFC Life has been operating as an independent entity. Considering that the company is backed by one of the leading private banks in the country, HDFC Life is now one of the top three life insurance companies in India.

Staying true to its glorified history, the insurer boasts excellent metrics –

The insurer’s brand value, extraordinary operational efficiency, and highly customizable features make HDFC Life worth recommending. Regarding the policy itself, the HDFC Click 2 Protect Ultimate is a decent plan if you are willing to pay higher premiums than its peers from other term insurance companies and HDFC Life itself. However, there are a few caveats that we must consider. But before that, here’s a look into some of the most highlighted features of this plan -

Should You Buy the HDFC Click 2 Protect Life Plan?

1. HDFC Life as an Insurer:
   HDFC Life boasts an industry-leading business volume (revenue) of over ₹29,600 crores in FY 2023-34. Despite being slightly pricey, its comprehensive policies are widely popular across the country, as they service certain areas and states that no other insurer covers. Choosing HDFC Life ensures low complaint volume and proficient operations. All in all, this makes HDFC Life a good choice for a life insurance company.
   
   Note: This particular plan is available only in specific pin codes in Tier 1 cities. However, HDFC Life as an insurer, doesn’t have any list of ‘negative’ pindoces that they outright blacklist. 
2. HDFC Life C2P Ultimate Plan
   HDFC Life Click 2 Protect Ultimate (C2P Ultimate) is a decent term insurance plan available today. While it is more expensive than its peers, with a reputed insurer like HDFC Life, which has consistently maintained a high claim settlement ratio, this plan is often considered an excellent choice for people looking for financial security. So, is the extra premium justified? And more importantly, does Click 2 Protect Ultimate offer the right mix of benefits for your financial goals? Let’s take a look at this in detail.
   
   HDFC Life Click 2 Protect Ultimate has only one variant, and this has basic features. Let’s take a look at them now:

• Claim Guarantee: HDFC Life claims to provide a 100% Claim Guarantee for all claims except five types. These exclusions are as follows:
  • Suicide in the first year, 
  • Death due to intoxication & substance abuse,
  • Non-disclosure of pre existing cancer and autoimmune diseases
  • If the nominee is involved in the death of the policyholder, and
  • Death due to criminal activity

However, do note that this ‘claim guarantee’ is not particularly useful. This is because other term insurance plans are already mandated to provide this, under Section 45 of the Insurance Act, 1938.

• Terminal Illness: One of the inbuilt features of the Click 2 Protect Ultimate plan is the Terminal Illness Benefit, which provides financial support during challenging times. If you are diagnosed with a terminal illness that is expected to lead to death within six months, HDFC Life offers an advance payout of the cover amount, up to ₹2 crore. This amount can be used for treatment, home care, or even to settle any outstanding financial obligations. However, there is a 6-month waiting period from the date the policy is issued before this becomes active. This waiting period is in place to prevent misuse or adverse selection by people who may already be aware of their medical condition.
• Flexible payout options: C2P Ultimate gives you the option to choose how your nominee receives the death benefit. Instead of a one-time lump sum, you can opt for regular monthly, quarterly, half-yearly, or annual installments, which are paid out over a period ranging from 5 to 15 years. This helps your family maintain financial stability and avoid mismanaging a large sum. More importantly, if your family’s circumstances change, they can choose to convert the instalments into a lump sum at any point during the payout period. However, I recommend that you get the entire payout as a lump sum, and invest it in safe assets, such as a fixed deposit. 
• Return of Premium (ROP): The Click 2 Protect Ultimate also offers a Return of Premium option, which you can choose at the time of purchase. Under this, if you outlive the policy term, HDFC Life will return 100% of the premiums paid (excluding taxes and rider charges, if any) at maturity. While this can feel like a reward for staying healthy, it’s worth noting that the premiums under this option will be significantly higher than those without ROP. Still, it appeals to those who want something back in return, even if the primary purpose of term insurance is protection. That said, this plan does not offer additional riders like Critical Illness or Accidental Death as standalone options, which many policyholders expect in a comprehensive term plan. Honestly, you don’t need this.
• Smart Exit (Zero Cost): If you didn’t choose the Return of Premium at the start, HDFC Life still offers a mid-way benefit through the Smart Exit option. This allows you to exit the policy after completing 25 years but not in the last 5 years, provided the policy term is at least 31 years. Upon exit, you get back 100% of all base premiums paid (excluding taxes and extra premiums). This can be particularly useful if you feel you no longer need a term insurance cover after reaching retirement age or when your financial obligations reduce substantially. However, I do not recommend doing this.

What’s Unique About the HDFC Click 2 Protect Ultimate Plan?

One unique aspect of the HDFC Life Click 2 Protect Ultimate plan is that it doesn’t apply any loading charges for high-risk applicants. In simple terms, while many insurers will agree to issue a policy at a higher premium if you have certain risk factors — like being a smoker, having a higher BMI, or showing borderline test results — HDFC Life follows a stricter underwriting process for this plan. If you're seen as high risk, the insurer won’t offer you the policy at a higher price. They’ll simply decline the application.

This no-loading stance makes the underwriting process very binary — either your proposal is accepted as-is, or it's rejected entirely. From a customer’s perspective, this means the insurer maintains a relatively low-risk pool of policyholders, which helps it maintain a solid claim settlement ratio. On the flip side, if you have any medical conditions or lifestyle factors that could trigger underwriting concerns, this policy might not be the most forgiving. Hence, if you have any pre-existing diseases or don’t want to risk any rejections, Click 2 Protect Super is a better alternative if you want to stick to HDFC Life.

Discounts in HDFC Life Click 2 Protect Ultimate (C2P Ultimate) in 2025

If you’re considering purchasing the HDFC Life Click 2 Protect Ultimate in 2025, you may be eligible for some attractive discounts that can help you save on your premiums.

• Firstly, the insurer offers a 5% digital discount for the first year if you purchase the policy online through HDFC Life’s official website or any approved digital platform (wink wink). This is applicable only for the first year.
• During the second year onward, if you are an existing HDFC Life customer or an HDFC employee, you can get a 2% discount on your premium.

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Conclusion

I have always reiterated that you must consider the insurer as well as the plan itself. HDFC Life is great as an insurer. However, the plan lacks certain essential features. This, coupled with the high entry barrier, makes us recommend other plans such as the HDFC Life Click 2 Protect Super, Axis Max Life STPP, etc.