Healthcare needs are evolving, and so are health insurance policies. With the rising costs of healthcare, insurance plans have become indispensable for securing your finances, as well as your health during medical emergencies.
One useful feature to have during such emergencies is the option for medical treatment to be performed at the convenience of your home. While this provides an additional layer of convenience, let us understand how this feature impacts your policy in other ways.
What is Domiciliary Hospitalisation in Health Insurance?
Medical treatment taken at home for a prolonged illness, which otherwise would require hospitalisation at a medical facility, is called Domiciliary Hospitalisation. It covers the medical expenses incurred by a policyholder who is not able to relocate to a medical facility due to medical conditions (as deemed by a doctor) or the unavailability of hospital beds.
But that does not mean all treatments at home are covered. To qualify for domiciliary treatment, the following criteria must be met:
- You must have a condition that prevents you from going to the hospital (or) you can’t find a bed in your town.
- The Doctor must confirm in writing that hospitalisation is necessary.
- All the costs must be just and reasonable.
Heads Up: It takes an average person up to 5 hours to read & analyze a policy, and 10 hours or more to compare different plans and make a decision.
This is why we propose a better alternative - taking a 30-minute FREE consultation with Ditto’s certified advisors. We have a spam-free guarantee, and we’ll never push you to buy a plan. Don’t delay this - we have limited slots every day, so book a quick call here before they run out.
What are the Best Policies with Domiciliary Coverage?
With that said, here are some of the top policies offering domiciliary coverage:
- Aditya Birla Activ One: Activ One has seven variants, all of which cover domiciliary treatment. This policy offers a sum insured ranging from Rs. 5 lakh to Rs. 6 crore (with a 2x benefit) which is one of the highest in the industry. One of the most unique features of this policy is that some variants cover 7 chronic illnesses right from Day 1.
Apart from this, Activ One also offers comprehensive benefits such as daycare treatment, organ donor cover, etc. Several add-ons such as maternity cover, accident cover, critical illness cover, etc are offered by Aditya Birla to make this policy even more customisable as per your needs.
- TATA AIG Medicare Premier: Medicare Premier is a really good policy from a reputed insurance company. Apart from the essentials, this policy also has a few extra bells and whistles like dental, OPD and international cover. This policy covers domiciliary treatment up to the sum insured. But one of the few downsides is that this is an expensive policy.
- Niva Bupa ReAssure 2.0: ReAssure 2.0 is one of the most unique policies in the industry. It covers all the basics – no copayment, no room rent restriction, and no disease-wise sub-limits. This policy covers domiciliary treatment up to the sum insured. However, Niva Bupa’s claim settlement ratio is on the lower end compared to other top insurers. Apart from this, ReAssure 2.0 also offers some industry-first features such as the age-lock feature, Booster+, etc, which makes it a more attractive proposition.
- HDFC ERGO Optima Secure: Optima Secure is one of the top health insurance policies in the market. It has no room rent restrictions, disease-wise sub-limits, and co-payment. This even has the Secure feature, where you get 2x coverage of the base sum assured from day 1. This policy covers domiciliary treatment up to the sum insured. However, one of the downsides of this plan is that you cannot customise it like the other plans. It also does not offer maternity and international coverage.
- Care Supreme: Similar to ReAssure 2.0, Care Supreme is also a very affordable policy. But, many of the features built into most popular policies are not available by default here. You get those only if you purchase add-ons. Nevertheless, this is a very affordable policy that covers domiciliary treatment from a good insurer.
Things to Remember Under Domiciliary Treatment
- Sublimits: In the case of top-notch policies, their domiciliary coverage is almost always up to the base sum insured. But in some policies, there may be a sublimit.
- Check for Specific Conditions: Domiciliary treatment comes into effect under very specific conditions, and it's important to understand these requirements. Always check with your insurer before availing this treatment.
- Waiting Periods: There might be waiting periods associated with domiciliary treatment coverage, which can affect when benefits become available.
- Alternative Medicine Cover: Keep in mind that domiciliary treatment may not always cover alternative systems of medicine like AYUSH.
- Scope of Coverage: The scope of coverage included in domiciliary treatment, such as medication, doctor consultations, and any other applicable medical services. Sometimes, certain policies leave out coverage for consumables or doctor consultations. This varies from plan to plan, and going through the policy wording will help you out a lot.
- Cashless vs. Reimbursement: Some policies may offer domiciliary coverage on a cashless basis, but some only offer coverage on a reimbursement basis. This greatly impacts convenience, and you must be aware of how it works under your policy.
- Inclusions: Take into account both inclusions and exclusions specified in each policy. This helps you fully understand the extent of domiciliary coverage offered.
- Pre and Post-Hospitalisation: More often than not, if you’ve undergone hospitalisation and need physiotherapy, it is covered under ‘pre and post-hospitalisation’ expenses. However, not all policies cover pre and post-hospitalisation expenses for domiciliary treatment.
Why Talk to Ditto for Your Health Insurance?
At Ditto, we’ve assisted over 3,00,000 customers with choosing the right insurance policy. Why customers like Mohan below love us:
✅No-Spam & No Salesmen
✅Rated 4.9/5 on Google Reviews by 5,000+ happy customers
✅Backed by Zerodha
✅100% Free Consultation
You can book a FREE consultation. Slots are running out, so make sure you book a call now!
Conclusion
Domiciliary hospitalisation covered by health insurance is a crucial perk for anyone with an insurance policy. However, you cannot choose a policy based on this feature alone. Rather, when choosing a policy, you must ensure that it also has no copayment, room rent restrictions or co-payment. Apart from this, if your policy offers domiciliary coverage (which most of the best health insurance policies in 2024 do), it must be one without any restrictions or conditions.
Frequently Asked Questions:
What are the eligibility criteria mandatory for Domiciliary Hospitalisation?
- The illness or injury sustained has to be hospital-level critical but can still be treated at home instead of a medical facility or hospital.
- Obtain prior authorisation from your insurance provider regarding the home treatment process.
- Referral documentation from your appointed doctor stating your treatment can be completed from your home under the domiciliary treatment process.
- Your current health insurance plan must include the domiciliary hospitalisation feature.
- Your insurance provider might include some other criteria in your plan. Please enquire before availing of the policy.
How to Claim Domiciliary Hospitalisation?
If Cashless
Inform your insurance provider that you have chosen a home healthcare agency from the list of tie-up agencies (provided by the insurer). Let your insurer contact the agency about the total charges involved in the home treatment, which includes the equipment, medicine, and charges of the medical specialists appointed.
If you have a copayment feature, get ready to pay a pre-decided % of the total bill. Else, your insurer has you covered financially for the treatment. Then, you can concentrate solely on the treatment and healing process.
If Reimbursement
Reach out to your insurance provider. Keep the treatment invoice, bills, and doctor referral papers ready. The health insurance company will reach out to you with demands for the same papers. Then, the company contacts your home healthcare provider to tally the charges.
While you pay off the entire charge initially after the treatment process is over, your insurance provider reimburses the costs later.
What is the difference between domiciliary treatment care and residential care?
The main difference between domiciliary treatment & residential care is that the former is advised by the doctor and happens under the formal supervision of a doctor with a hospital like environment, whereas residential care is more open, broad and free in terms of choices.
Can AYUSH treatments be availed of under domiciliary hospitalisation?
AYUSH (Ayurveda, Yoga, Unani, Siddha, and Homoeopathy) treatments are usually covered by insurers extending the domiciliary hospitalisation benefits in their health insurance policy. However, this varies from one insurance provider to the other.
Here are a few insurance providers that offer AYUSH treatments under their health insurance plan -
- HDFC Ergo myHealth Suraksha Silver
- Care - Care Plus Complete
- NIVA BUPA (MAX BUPA) ReAssure
- Star Health Comprehensive
In case you have already availed of a policy (or about to avail of one), you can also check out if this plan offers coverage for the AYUSH treatments, we suggest you -
- Visit - Understand your Health Insurance Policy
- Choose the name of your insurer from the drop-down and the health policy that you plan to avail of or have availed of.
- In the FAQ section of the policy, you can check out if the plan offers coverage for AYUSH treatments.