What is Claim Shield Add-on in Care Health Insurance?

Claim Shield in Care Health Insurance is an optional add-on that helps pay for the non-payable items, included in hospital bills, like gloves, masks, syringes, and similar consumables. It covers a defined list of 68 items, so it pays only for what is listed in the policy wording. The trade-off is simple: you pay a small extra premium each year to reduce unpredictable out-of-pocket charges during a claim. If you want your Care plan to feel more complete at discharge, Claim Shield is a definite yes.

Hospital bills include “consumables” like gloves, syringes, and PPE kits. These make up to 5-15% of your total bill as per Ditto’s claim team’s experience. The catch is that in most standard health insurance policies, these consumables are not covered by default. Claim shield in care health insurance is designed to reduce these non-payable deductions by covering a defined list of items.

While comparing health insurance plans, consumables coverage can decide whether you pay extra at discharge or not. In this article, we cover how claim shield works, key features and benefits, eligibility, what it covers and does not cover, and who should buy it.

How Does Claim Shield in Care Health Insurance Work?

Hospitals often add small line items called “consumables” (gloves, syringes, sutures, masks, PPE kits, etc.). Most standard health insurance plans do not cover these, so they get deducted as “non-payable” and can leave you with surprise out-of-pocket costs at discharge. A few plans cover consumables by default as an in-built feature, while others offer it as an add-on.

Here’s how a Ditto customer paid ₹697 extra for Care Supreme’s Claim Shield add-on and avoided the consumables deduction during an ACL reconstruction.

He had a ₹10 lakh cover and spent 3 days in the hospital.

ScenarioAdd-on Cost PaidConsumables Paid by CustomerSavings on Consumables
Without Claim Shield₹0₹45,000₹0
With Claim Shield (consumables admitted under add-on)₹697₹0₹45,000

Claim Shield is meant to pick up certain “non-payable” line items that get deducted from claims, as long as they appear in Care’s defined list.

Which Consumables Options Does Care Offer?

  1. Claim Shield

Covers 68 consumables and other typically excluded items like masks, gloves, syringes, and miscellaneous hospital costs listed by Care. Offered in plans like Care Ultimate

  1. Claim Shield Plus 

This is the latest and expanded version that covers 140+ non-payable items. Offered in plans like Care Supreme and Care Advantage

  1. Care Shield (Bundle)

Care Shield combines three things into one add-on: 68-item non-payables cover, no claim bonus protection (for claims below 25% of sum insured) and inflation-linked sum insured increase. Offered in plans like Care Heart

Points to Remember

  1. List-Based Coverage: The add-on pays only for items that are part of Care’s defined list for the specific plan.
  2. Uses Base Sum Insured: The payout for consumables comes out of your available sum insured for the year, so it is not “free money,” it is fewer deductions.
  3. Policy Wording: As always, please read the policy wording and consumables annexure for your exact plan for the final list and conditions.

Key Features and Benefits of Claim Shield Rider Plan

Consumables Protection

Claim Shield covers non-payable items like gloves, masks, syringes, and similar hospital consumables that often get deducted from claims.

Cleaner Cashless Claims

This benefit supports a smoother cashless claim experience, mainly because fewer listed items get deducted at final settlement.

Clear Item List

Coverage is list-based, which keeps it predictable: the policy wording says items “not payable” as per List I (Annexure I) become payable once the claim is accepted under this benefit.

Low-Cost Upgrade

Claim Shield is a small add-on cost compared to the kind of bill deductions it can prevent, especially in larger hospitalizations. We will show the premium impact below so you can judge value quickly.
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Premiums for Care Shield in Care Health Insurance Plan

ProfileCare Supreme (Base Plan)Claim Shield Plus (Add-on)Total Premium
(Individual Plan): Age 25₹12,249₹1,063₹13,312
(Family Floater, 2A): Ages (31, 32)₹17,179₹1,503₹18,682
(Family Floater, 2A 1C): Ages (35, 34, 5)₹21,845₹1,923₹23,768
(Family Floater, 2A): Ages (62, 63)₹61,616₹5,503₹67,119

Note: These are indicative premiums for a Delhi resident with a ₹15 lakh sum insured, including mandatory and recommended add-ons. Your premium can change based on age, city, medical history, plan variant, and chosen add-ons.

Value Check

Claim Shield Plus costs about 8% extra each year, which is easier to justify than paying unpredictable non-payable deductions during a claim.

Eligibility Criteria for Claim Shield Health Insurance Plan

Claim Shield is an optional add-on, so there is no separate “special eligibility” beyond being eligible for the underlying Care plan you are buying. If Care is willing to issue you the base policy, you can opt for Claim Shield on the same policy, subject to the plan variant offering it.

Two quick practical notes:

    • You can only select add-ons at purchase or at renewal, not mid-policy.
    • Availability can differ by plan and version, so always check the brochure or policy wording.

What is Covered and Not Covered in Claim Shield in Care Health Insurance?

What is Included?

In this PDF below, we decode the annexures, so you can see the exact list of consumables and other “non-payable” items covered.

What is Excluded?

Even with Claim Shield, a few expenses can become out-of-pocket, mainly because it covers list-based items and the base policy rules still apply:

    • Anything not in the Annexure item list remains your cost.
    • Base policy exclusions and conditions still apply to the overall claim. 
    • Costs above your available sum insured stay out of pocket. 
    • Plan mechanics that create shortfalls like co-pay, deductibles, room-category related deductions, and disease wise sub-limits. 

Important Note: Exact inclusions, exclusions, and the final item list can vary by plan. Always verify against the latest policy wording and annexure for your specific plan.

Why Choose Ditto for Health Insurance?

At Ditto, we’ve assisted over 8,00,000 customers with choosing the right insurance policy. Why customers like Pallavi below love us:

Claim Shield in Care Health Insurance
    • No-Spam & No Salesmen
    • Rated 4.9/5 on Google Reviews by 15,000+ happy customers
    • Backed by Zerodha
    • Dedicated Claim Support Team
    • 100% Free Consultation

Confused about the right insurance? Speak to Ditto’s certified advisors for free, unbiased guidance. Book your call or chat on WhatsApp with us now!

Who Should Buy Claim Shield in Care Health Insurance?

We would recommend choosing it if:

    • You want fewer out-of-pocket charges at discharge
    • You want your coverage to feel comprehensive and complete during a real claim
    • You prefer small predictable costs over big random bill deductions.

Bottom Line: For a small premium bump, this add-on has a huge impact on your peace of mind. 

Full Disclosure

Care Health Insurance is a partner insurer of Ditto and this review is for educational and informational purposes only. All the data used in the article is taken from their publicly available data (disclosures, annual report, brochures, and policy application journey).

Frequently Asked Questions

Is Claim Shield worth it if I’m young and healthy?

Yes. Even young people can get hit with “consumables/non-payable” deductions during a claim. Hospitalizations can happen to anyone, regardless of age, like due to accidents or sudden infections. Since the add-on cost is usually small, it can save you from unexpected out-of-pocket charges at discharge.

If I go to a non-network hospital, will Claim Shield still work?

Yes, but it’s harder than cashless. You need a clean, itemized bill (not vague headings like “medical supplies”), plus pharmacy bills and prescriptions so the insurer can match items to the covered list.

How much money do consumables deductions usually add up to?

It varies by hospital and procedure. In smaller claims, it’s usually a few thousand. In big surgeries, it can become a noticeable chunk. Realistic expectation: Claim Shield reduces this “small-items” deduction bucket, but it won’t cover bigger shortfalls like co-pay, room rent mismatch, or sub-limits.

Are non-payable, non-medical, and consumables basically the same thing?

Yes, in normal conversation people use them interchangeably. Hospitals may also call them disposables, supplies, OT consumables, or medical sundries. Final payment depends on the insurer’s list in the policy.

Where do I find the Claim Shield list, and how do I check my bill?

Look in the plan’s policy wording under the Claim Shield/Claim Shield Plus annexure (item list). Then match your hospital bill line-by-line: every “consumables/disposables/supplies” charge should map to a similar item on the annexure list. If the bill uses vague names, ask the hospital for a clearer breakup.

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